Legal
The agreements that govern the platform, what we do with data, and who else touches it. Written to be read — the summaries are accurate, and the detail is in the documents.
The agreement
What you agree to when you use the platform.
- Customer Terms of ServiceThe agreement between you and Salex Hub Commercial Brokers L.L.C for use of the SalexHub platform.Updated 4 September 2026
- Product Specific TermsAdditional terms for individual modules: agents and credits, outbound messaging, connected mailboxes, website tracking, forms, hosted pages, the API and support.Updated 4 September 2026
- Acceptable Use PolicyWhat may not be done with the platform — by people, by API keys, and by the agents our customers configure.Updated 4 September 2026
- AI TermsHow agent and model-assisted features work, what leaves the workspace, who owns the output, and what you remain responsible for.Updated 4 September 2026
Privacy and data protection
What we do with personal data, on whose behalf, and who else touches it.
- Privacy PolicyWhat personal data we handle, on whose behalf, where it lives, how long we keep it, and the rights you have over it.Updated 4 September 2026
- Data Processing AgreementHow we process personal data on our customers' behalf: instructions, security, subprocessors, breach notification, international transfers and audits.Updated 4 September 2026
- SubprocessorsThe third parties that process personal data on our behalf to deliver the platform, what each one does, and where it processes.Updated 4 September 2026
- Cookie PolicyEvery cookie we set, why it exists, and why the analytics we provide to customers stores nothing on a visitor's device.Updated 4 September 2026
Security and channels
How the platform is protected, and terms for partners who resell it.
- Security OverviewThe technical and organisational measures protecting customer data — and an honest statement of what we do not yet have.Updated 4 September 2026
- Partner Program TermsTerms for referral and reseller partners: registration, commission, attribution, conduct, data protection and termination.Updated 4 September 2026
Contact
Salex Hub Commercial Brokers L.L.C, Dubai, United Arab Emirates.
Legal notices: start@salexhub.ai · Privacy requests: start@salexhub.ai · Security: start@salexhub.ai
A signed copy of the Data Processing Agreement is available on request.